What lengths have you gone to, to handle or avert a potential customer issue?
I had my doubts about whether or not to tell this story, but my partner convinced me Michael - you're paying my ticket, if I get one.
I was running some errands today at lunch, and while stuck at a light I checked my Blackberry. I suppose I could tell you that this was the only time I'd ever looked at my BBerry while driving, but would anyone really believe me?
Anyway, I had just gotten an email from a consultant that was not going to be able to make a 1:00 meeting with a client. This was about 12:30. I did not have the client's number on me, and I knew I would not be back in the office before 1, so I called my office (also illegal to do while driving in CT) and was able to get someone to call the client to let him know. Issue averted!
Believe me - I get how dangerous this is, but I'm sure glad I was able to let the client know in advance. Don't try this at home.
When it comes to technological solutions, you want a firm that has a proven track record of excellence. As one of the first software and hardware consulting firms in the Northeastern United States, Advanced Decisions is a leader in the industry. Our strength is not only in the experience that we bring, but also in our approach to developing solutions.
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