Lately we seem to have so many consultants interviewing for so many opportunities it's hard to keep track of all the details. We do have some tools in place but they're not enough. When the "pain" gets to be too much we've been creating quick fixes to relive the particular difficulty we're having at the moment.
In a casual hallway conversation, we were just about to do this again, when it dawned on me that we had not really looked at our end-to-end process and inter-relationships between Sales and Consultant Services in a while. Certainly not since our business volume has picked up. My Software Development background kicked in and I suggested we take a step back and do just that.
I know that when we're moving so fast, it can be tempting to just address the immediate issue, but sometime a more holistic approach is the way to go. The trick is in knowing the difference. I think, just like in Software Development too many quick fixed can create a mess really quickly. In this case, we had been doing the quick fix thing for a while and it just seemed like time to look at the big picture.
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Thanks for the help in this question, I too consider, that the easier, the better …
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