Tuesday, January 23, 2007

An Eye on the Future

I've been really fortunate lately. I've been meeting with quite a few companies that are interested in improving their process or platforms before things flame. When I first started doing this type of consulting, I met with a few companies that thought they knew everything they needed to know about process. One of them stands out in particular. The VP emphatically insisted their process was great, even as his product fundamentally did not work, his customers were screaming, and his development team could not solve the problems. In this kind of situation, it’s almost impossible to focus on the root cause. Everyone is putting in 120% into putting out fires.

Maybe it’s the economy (I’m meeting many companies that are healthy and growing), or maybe our industry is finally maturing (even the small shops). It’s so much easier to be successful building infrastructure, process, or capability before you need it, and it’s so refreshing to work with clients that are interested in doing so. They’re much more likely to be successful and certainly more fun to work with!

No comments:

Post a Comment